Terms and Conditions

June 14, 2025

Agreement to Terms

These Terms and Conditions govern your use of Solmetrixapp's financial planning subscription services. By accessing our website or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, you may not access our services or use our financial planning tools and resources.

Definitions

For the purposes of these Terms and Conditions:

  • Service: Refers to our monthly financial planning subscription service provided by Solmetrixapp
  • User/Client: Any individual who accesses or uses our financial planning services
  • Content: All information, analysis, recommendations, and materials provided through our service
  • Subscription: The monthly payment plan for accessing our financial planning services

Use of Our Services

Our financial planning subscription service is designed to provide educational content, investment analysis, and strategic planning guidance to help you make informed financial decisions.

You may use our services for personal financial planning purposes only. Commercial use, redistribution, or resale of our content is strictly prohibited without written permission.

Eligibility Requirements

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. Our services are available to residents of South Africa.

User Responsibilities

As a user of our financial planning services, you agree to:

  • Provide accurate and complete information about your financial situation
  • Keep your account information secure and confidential
  • Use our services in compliance with all applicable laws and regulations
  • Notify us immediately of any unauthorized use of your account
  • Take full responsibility for all investment decisions made using our guidance

Prohibited Uses

You may not use our services for:

  • Any illegal or unauthorized purpose
  • Transmitting viruses, malware, or other harmful code
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting our services
  • Violating the rights of other users or third parties

Intellectual Property Rights

All content, trademarks, and intellectual property associated with our financial planning services are owned by Solmetrixapp and protected by applicable laws.

You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

Any unauthorized use of our intellectual property may result in immediate termination of your subscription and legal action.

Payment Terms and Billing

Our financial planning subscription is billed monthly at R750 per month. Payment is due in advance and will be automatically charged to your selected payment method.

All fees are non-refundable except as expressly provided in our refund policy. Prices are subject to change with 30 days' notice.

Failure to pay subscription fees may result in suspension or termination of your access to our services.

Termination of Service

You may cancel your subscription at any time by contacting our customer support team. Cancellation will take effect at the end of your current billing period.

We reserve the right to suspend or terminate your account immediately if you violate these terms or engage in prohibited activities.

Upon termination, your access to our services will cease, and you will no longer receive our financial planning content and recommendations.

Service Disclaimers

Our financial planning services are provided for informational and educational purposes only. We do not guarantee specific investment results or financial outcomes.

All investment recommendations are subject to market risks, and past performance does not guarantee future results. You should consult with qualified financial professionals before making investment decisions.

Results may vary significantly based on individual circumstances and market conditions.

Limitation of Liability

Solmetrixapp shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.

This includes but is not limited to investment losses, missed opportunities, or any other financial damages that may result from following our recommendations.

Our total liability to you shall not exceed the amount you have paid for our services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Solmetrixapp from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Governing Law

These Terms and Conditions are governed by the laws of South Africa, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved in the courts of South Africa.

Dispute Resolution

We encourage resolving disputes through direct communication. If you have concerns about our services, please contact our customer support team first.

If direct resolution is not possible, disputes may be resolved through mediation or arbitration as provided by South African law.

Changes to Terms

We may update these Terms and Conditions from time to time. Significant changes will be communicated through email or website notifications.

Continued use of our services after changes constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Solmetrixapp regarding the use of our financial planning services.

Contact Information

If you have questions about our use of cookies or this policy, please contact us at info@solmetrixapp.com or +27634252098

Solmetrixapp

47 Wale Street, Cape Town, Western Cape 8001, South Africa

info@solmetrixapp.com

+27634252098