Privacy Policy

Introduction

Solmetrixapp is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our financial planning subscription services.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to transparency in our data practices and protecting your privacy rights.

Information We Collect

We collect several types of information to provide and improve our financial planning services:

• • Contact information including name, email address, phone number, and mailing address
• • Financial information such as income, assets, investment goals, and risk tolerance
• • Usage data including how you interact with our website and services
• • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use your information for the following purposes:

• • Providing personalized financial planning recommendations and investment strategies
• • Communicating with you about our services, updates, and educational content
• • Improving our services and developing new financial planning tools
• • Complying with legal and regulatory requirements in South Africa

Data Protection and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Access to your personal information is limited to authorized personnel who need it to provide our financial planning services. All staff members are trained on privacy and security best practices.

Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalized content. You can control cookie preferences through your browser settings or our cookie management tools.

We use both session and persistent cookies to remember your preferences, analyze website usage, and improve our services. For detailed information, please refer to our Cookie Policy.

Third-Party Services

We may use third-party services to enhance our financial planning platform, including analytics tools, payment processors, and communication platforms. These providers have their own privacy policies governing their use of your information.

We carefully select third-party partners and require them to maintain appropriate privacy and security standards when handling your information.

Your Privacy Rights

You have the following rights regarding your personal information:

• • Access to your personal information and how it's being used
• • Correction of inaccurate or incomplete information
• • Deletion of your personal information under certain circumstances
• • Restriction of processing or objection to certain uses of your information

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Continued use of our services constitutes acceptance of any changes.

Contact Information

If you have questions about this disclaimer or our financial planning services, please contact us using the information provided below.